354 East 78th Street

354 East 78th Street in Upper East Side, Manhattan, has 115 open HPD violations, 14 of them class C, and 1 of 10 units is rent-stabilized, as of Oct 24, 2026. StreetSpy grade: F (30/100).

Mixed residential & commercial · 10 units · Built 1910

StreetSpy grade: F (Severe, 30/100)

• 14 immediately hazardous violations open (the class that covers no heat, pests, lead paint and similar).
• 7 open violations are classified rent-impairing under NY Multiple Dwelling Law section 302-a.
• 35 heat or hot water complaints to 311 in the last 12 months.
• 1 of 10 units are rent-stabilized; 2 on the 2007 tax bill.

More open violations per unit than 9 in 10 Manhattan buildings this size.

• Repairs: High (115 open, 14 class C), records as of Oct 24, 2026
• Heat and hot water: 35 complaints, 12 mo, records as of Oct 23, 2026
• Pests: Clear (Owner reported none, 3 yr), records as of Oct 26, 2026
• Safety: High (5 open DOB violations), records as of Oct 23, 2026
• Registration: Renewal not yet in city data, records as of Oct 3, 2026

How the grade works

Housing code violations (HPD)

115 open violations: 14 class C (immediately hazardous), 70 class B, 31 class A. 67 issued in the last 12 months. 267 on record. Oldest open violation issued 1990-07-03. Newest violation issued 2026-06-15.

2 closed in the last 90 days. Median 83 days from issue to close for the 66 violations closed in the last 12 months.

7 open violations are classified rent-impairing under NY Multiple Dwelling Law section 302-a. Section 302-a; NY Courts guidance on getting repairs.

• Class C: No hot water, throughout the apartment, 2nd floor. PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 2A, 2nd STORY, 1st APARTMENT FROM NORTH AT EAST (apt 2A), issued 2026-06-11. HPD violation 18995084
• Class C: Damaged plaster or paint, bathroom, 4th floor. REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR CEILING IN THE BATHROOM LOCATED AT APT 4A, 4th STORY, 1st APARTMENT FROM SOUTH AT WEST (apt 4A), issued 2026-03-04. HPD violation 18678815
• Class C: No hot water, throughout the apartment, 4th floor. & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF SCALDING HOT WATER ABOVE 130 DEGREES IN THE ENTIRE APARTMENT LOCATED AT APT 4A, 4th STORY, 1st APARTMENT FROM SOUTH AT WEST (apt 4A), issued 2026-03-04. HPD violation 18678830
• Class C: Self-closing door not working, 3rd floor. , 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE LATCH SET AT DOOR IN THE ENTRANCE LOCATED AT APT 3C, 3rd STORY, 1st APARTMENT FROM NORTH AT EAST (apt 3C), issued 2025-11-19. HPD violation 18370594
• Class C: Self-closing door not working, 2nd floor. , 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGES IN THE ENTRANCE LOCATED AT APT 2B, 2nd STORY, 1st APARTMENT FROM SOUTH AT WEST (apt 2B), issued 2025-09-11. HPD violation 18218745
• Class C: Self-closing door not working, throughout the apartment, 1st floor. , 27-2007, 27-2041.1 HMC: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE ... IN THE ENTIRE APARTMENT LOCATED AT APT 1D, 1st STORY (apt 1D), issued 2020-09-09. HPD violation 13778446
• Class C: Mice, throughout the apartment, 1st floor. HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE 1st ENTIRE APARTMENT FROM EAST LOCATED AT APT 1D, 1st STORY, 1st APARTMENT FROM SOUTH AT WEST (apt 1D), issued 2020-06-10. HPD violation 13637639
• Class C: Mice, throughout the apartment, 2nd floor. HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF MICE IN THE ENTIRE APARTMENT LOCATED AT APT 2A, 2nd STORY, 1st APARTMENT FROM NORTH AT EAST (apt 2A), issued 2019-04-05. HPD violation 12996972

311 housing complaints

66 in the last 12 months, 101 in 5 years. Most common: Heat/Hot Water (35), Plumbing (9), Door/Window (7), Water Leak (7), Unsanitary Condition (5).

Bedbugs

The owner reported 0 infested units in the last 3 years of filings. HPD's bedbug filings are self-reported by the owner once a year; HPD does not inspect to confirm them.

• 2026: No bedbug filing on record for this year
• 2025: No bedbug filing on record for this year
• 2024: Owner reported 0 infested units
• 2023: Owner reported 0 infested units
• 2022: Owner reported 0 infested units
• 2021: No bedbug filing on record for this year

Buildings department (DOB)

5 open DOB violations. 7 DOB violations on record. Check on DOB BIS.

Evictions and housing court

0 executed evictions in the last 3 years (1 on record). 0 open HPD cases; 0 harassment findings.

Rent stabilization

1 of 10 units rent-stabilized as of 2024. Stabilized renewals: 0% for one year and 0% for two years under RGB Order #58 (Oct 1, 2026 to Sep 30, 2027).

Rent-stabilized units on city tax bills: 1 in 2024, 2 in 2007. Source: DOF tax bills for 2007 and 2024; years with no bill on file are left out.

Owner and management

Owner: CHOU'S 3D, LLC. Head officer: KATHERINE CHOU. Managing agent: ROBERt k CHOu. This owner has 5 buildings on record, 4 graded D or F. See the full portfolio.

Last HPD registration Oct 30, 2025. Registration on file through Sep 1, 2026; renewal not yet in the city's data.

Tax lot and city IDs

BBL 1014520031, HPD building ID 16589. HPD Online, ACRIS, DOB BIS.

Nearest subway

• 72 St (Q), 6 min walk
• 77 St (6), 7 min walk
• 86 St (Q), 9 min walk

How the grade is calculated

Sources: NYC HPD Housing Maintenance Code Violations, NYC 311 Service Requests, NYC HPD Bedbug Reporting, NYC Marshal Evictions (DOI), NYC HPD Housing Litigations, NYC DOB Violations, NYC DOF tax bills (via JustFix Who Owns What portfolio API, v2), NYC HPD Property Registration. Methodology. Report generated 2026-10-27.